Privacy Policy

BACKGROUND:

CapsiCore understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.capsicore.com ("Our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested.

1. Definitions and Interpretation

   In this Policy the following terms shall have the following meanings:

   "Account"

   means an account required to access and/or use certain areas and features of Our Site;

   "Cookie"

   means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 13, below; and

   "Cookie Law"

   means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

   Our Site is operated by CapsiCore, a limited company registered in England under company number 15763297.

   Registered address: 42-44 Bishopsgate, London, EC2N 4AH.

   Main trading address: Level 5, 17 Bevis Marks, London, EC3A 7LN.

3. What Does This Policy Cover?

   This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

   Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

   Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

   Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

   1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
   2. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
   3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
   4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
   5. The right to restrict (i.e. prevent) the processing of your personal data.
   6. The right to object to us using your personal data for a particular purpose or purposes.
   7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
   8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
   9. Rights relating to automated decision-making and profiling.

   For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

   It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

   Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.

   If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

6. What Data Do You Collect and How?

   Depending upon your use of Our Site, we may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies.

   Data Collected	How We Collect the Data
   Identity Information including name, title, date of birth, gender.	Provided directly by the user during account registration, profile setup, or Live CV creation.
   Contact information including address, email address, telephone number.	Submitted during sign-up, user settings, customer support interactions, or integration with employer records.
   Business information including business name, job title, profession.	Entered by employees and employers on company intranet profiles, Live CV submissions, and workspace setup.
   Profile information including interests, login details, purchase history, employee reviews.	Captured through user activity on the platform (e.g., chat, drive, feed posts, reviews), login credentials, and saved preferences.
   Technical information including IP address, browser type and version, operating system.	Automatically collected through cookies, analytics tools, and server logs when users access CapsiCore.
   Data from third parties including technical information, contact information, profile information.	Obtained from employers providing employee records, third-party authentication providers or partner integrations.

7. How Do You Use My Personal Data?

   Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we use your personal data, and our lawful bases for doing so:

   What We Do	What Data We Use	Our Lawful Basis
   Registering you on Our Site.	Identity information (name, email, contact details, date of birth if student, company name if employee).	Contract (to create your account and provide services you signed up for).
   Providing and managing your Account.	Identity information, profile information (preferences, login credentials, role, reviews, Live CV content).	Contract (to deliver intranet and Live CV features).
   Providing and managing your access to Our Site.	Technical data (IP address, browser, operating system), login details, access logs.	Legitimate Interests (ensuring security and fraud prevention).
   Administering Our Site.	Technical data (IP address, cookies, browser type, operating system, activity logs).	Legitimate Interests (site functionality and improvement).
   Administering our business.	Business information (company name, employee role, admin contact details), aggregated usage statistics.	Legitimate Interests (to operate CapsiCore efficiently, plan resources, and ensure compliance).
   Supplying our services to you.	Identity information, contact details, account data, intranet access records, Live CV content.	Contract (deliver the features you signed up for: chat, feeds, drive, reviews, Live CV).
   Personalising and tailoring our services for you.	Profile information (preferences, role, reviews, Live CV entries, activity history).	Legitimate Interests (to enhance user experience, recommend features, and provide relevant content).

   Third Parties whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

8. How Long Will You Keep My Personal Data?

   We retain your personal data for as long as your CapsiCore account remains active. At present, we do not offer an automated profile deletion feature. If you wish to have your account or associated data removed, you may contact us directly at info@capsicore.com, and we will securely erase your data in line with our legal, regulatory, and operational requirements.

9. How and Where Do You Store or Transfer My Personal Data?

   We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

   We store all personal data on secure servers located in the United Kingdom. This ensures that your information is fully protected under the UK Data Protection Legislation. CapsiCore is registered with the Information Commissioner’s Office (ICO) and complies with applicable UK data protection requirements.

10. Do You Share My Personal Data?

    We will not share any of your personal data with any third parties for any purposes, subject to the following exception.

    In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. Can I Withhold Information?

    You may access our website Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

    You may restrict our use of Cookies. For more information, see Part 14.

12. How Can I Access My Personal Data?

    If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".

    All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

    There is not normally any charge for a subject access request. If your request is 'manifestly unfounded or excessive' (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

13. How Do You Use Cookies?

    Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

    By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

    All Cookies used by and on Our Site are used in accordance with current Cookie Law.

    Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

    The following Cookies may be placed on your computer or device:

    Name of Cookie	Purpose	Strictly Necessary	First/Third Party
    GoogleAnalytics(_utma)	This stores each user's number of visits, the time of the first visit, the previous visit, and the current visit.	YES	Third
    Google Analytics (_utmb)	The utmb cookie calculates how long a visitor is on the site. It takes a timestamp of the exact moment when a visitor enters the site and expires at the end of the session.	YES	Third
    Google Analytics (_utmc)	The utmc cookie takes a timestamp of the exact moment in time a visitor leaves the site. It waits 30 minutes, and then expires as it has no way of knowing when a user closes their browser or leaves the website, so it waits 30 minutes for another pageview to happen, and if it doesn't, it expires.	YES	Third
    Google Analytics (_utmz)	The utmz cookie keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and the geographical location when they accessed the website. It expires in 15,768,000 seconds - or, in 6 months.	YES	Third

    Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.

    The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

14. How Do I Contact You?

    To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

    Email address: info@capsicore.com.

    Postal Address: 42-44 Bishopsgate London, EC2N 4AH.

15. Changes to this Privacy Policy

    We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

    Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 15-Sept-2025.